RETURN POLICY
We at Chieme Royals glory in our customers satisfaction.
As a part of our quality assurance measures, every order is thoroughly inspected before shipping in order to maintain a standard requirements of our customers.

Due to the nature of our products, all sales are final (REFUNDS ARE NOT ALLOWED ),however exchange may be accepted, subject to our terms and conditions below –

We will agree to exchange any purchased product to another product of an equal value within 72 hours after recorded receipts of the item.
We will not accept any return or exchange of any products where the excess lace has been cut off due to sanitation requirements.
All shipping and handling cost will be at the customer’s expense therefore, we suggest sending through a courier that provides tracking information and delivery confirmation.
Since we are not responsible for lost packages.
We must receive the merchandise before an exchange can be made.
In the specific case of customised lace wigs, lace frontals and closures, they will not be accepted for returns or exchange once the order has been placed.
Incase where any of the conditions above are not met, we reserve the right to refuse an exchange.